Sending Voice Calls and SMS

Crises Control customers only pay for telephone calls and SMS messages that they have used. In order to ensure they can use these channels when they need them, customers buy credit for the calls and SMS text message services in advance. You can pay for this by credit card. Once you have used your credit, you top up again.

We maintain a current statement for your account so that at any point you know how much you have used and what it cost. A monthly detailed account statement will be available on the web portal on the 1st day of the month.

When using the SMS and Call notification features, these are charged per unit according to the price package agreed with the customer. Price packages do offer the benefit of discounts for bulk purchases. Unit price varies according to the length and geographical location. One unit is equivalent to an SMS message containing less than 160 characters, or a local phone call of under 1-minute duration. Conference call rates vary according to the destination, the duration of the call and the number of participants on the call.

Voice calls and SMS notifications can be sent to any of the countries listed below^.

Crises Control SMS/Voice Call supported Countries

CountrySMSVoice Call
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central Africa
Chad
Chile
China
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
DR Congo
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea Republic of
Kuwait
Kyrgyzstan
Laos PDR
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Norway
Oman
Pakistan
Palau
Palestinian Territory
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion/Mayotte
Romania
Russia
Rwanda
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Sudan
Spain
Sri Lanka
St Kitts and Nevis
St Lucia
St Pierre and Miquelon
St Vincent Grenadines
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Yemen
Zambia
Zimbabwe

^Crises Control has no control over the telephone handset settings or voice mail settings used by the recipient. If the call goes to voicemail, it will not be detected, and will be treated as if picked up by the recipient. However where Crises Control cannot see an acknowledgement of the call, this can be assumed to be a voicemail.

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An efficient, user friendly, mass notification system made to support you when you need it the most