Meet the Crisis Experts – Episode 4 – Responsibility and Trust

Managing Director of Crises Control, Shalen Sehgal, interviews John Deverell, CBE a former British Army senior officer who specialises in advising companies and governments on governance, risk and crisis management.

In the video, John talks about how senior corporate leaders need to accept responsibility for the actions of their employees at all levels, but also trust those same employees and empower them to use their own initiative to resolve issues before they become a crisis.

John has an MPhil in International Relations from Cambridge University and a diploma in Advanced Negotiation and Mediation Skills from Kent University’s Business School Executive Education Programme. He has appeared a number of times on national TV and radio, advising on risk, crisis and security.