Alerting your employees wherever they are
When a critical event happens, severe weather, transport disruption or even a terrorist event, you need to have two-way communication with your employees to send and receive messages and track where they are. It is vital that your critical communication is guaranteed to reach them and that they are assured of a response from you when they need urgent help.
Crises Control offers multi-channel communication by phone call, SMS message, push notification and e-mail. Whatever mobile device they use, laptop, tablet or mobile, they will not be able to ignore your urgent communication. Our intuitive mobile application allows your employee assistance team to launch the incident and send out updates from their mobile devices if access to your offices is a problem during the event.
Locate your employees using GPS tracking
Your employee can also use the same mobile application to send you an urgent message for help with a couple of clicks, and without the need to make a phone call. Your employee assistance team will receive this message in multiple formats, so they in turn cannot ignore it.
You can also use the GPS tracking functionality of the mobile application to track and trace the physical location of your employees and plot their locations on a dashboard map to refer to throughout the critical incident. This will allow you to send help to their location if needed.
What are the benefits of our solution?
- Send out instant notifications worldwide on any device
- Send emergency notifications to individuals, locations or teams
- Receive requests for help from remote employees
- Launch incident alerts to employee assistance teams
- Distribute supporting documents to employee assistance teams
- Track and trace your team with GPS location finder
- Create automated audit logs for post-incident review
Use Case – European Embassy
An embassy based in a major European capital was concerned with the wave of terrorist incidents across Europe and approached Crises Control to assist them with critical communications to their employees during such events. They wanted to be able to guarantee to reach their employees during an actual or suspected event to alert them to the threat and take any necessary action. The Crises Control Employee Protection Solution was ideal to communicate with their team of employees who all use company supplied smartphones.
Crises Control lets you quickly launch and manage incident processes, alerting the Business Continuity Management team without depending on your IT infrastructure or other resources.
Reach your Business Continuity Management Team (BCM) through push notifications, emails, SMS, phone calls or any combination. This will ensure rapid notifications and acknowledgement of critical incidents.
When a crisis occurs, does everyone on your BCM team know their role? Do you know where they are? With the Crises Control mobile app for iOS and Android platforms, you can manage your incident responses from anywhere.
The right balance between security and ease of use is essential when handling a crisis, where speed of communication may have to take precedence over the most stringent access controls.
During a crisis event, organisations need to do more than just send out an alert. Locate your Business Continuity Management team on location map and track their progress and responses.
Crises Control provides auditable log-tracking, sent to a central server for post-crisis review and compliance reporting. Powerful audit reports continuously refine your processes to deliver the best results.