Crises Control puts you in control of the channels you use when notifying your user community, whether that be via Push, Email, SMS, and Phone call or any combination. You can even reach your users equipped with older mobile phones via a phone call and SMS. All alerts are delivered independently of your internal IT infrastructure, ensuring that all members of the crisis response team are up-to-date on the situation as it evolves, wherever they are located. Whilst not in crises management mode we encourage the use of ping messages. Ping messages are short messages that must be acknowledged by the recipient. They are treated as the most urgent communications and pushed to the front until they are acknowledged. The integration of ping messages into the disaster recovery and business continuity system helps to build a culture where stakeholder’s response times (KPIs) provide an invaluable management information tool for keeping people alert and prepared.