News & Blogs

Crises Control

Crises Control just got easier and faster

Our development team is proud to announce the immediate availability of new Crises Control features to improve the overall performance and the user experience. This update to Crises Control includes many new features, including massive improvements and enhancements to the performance reports, with fully custom and interactive reports on the fly.

How quick is your trigger finger?

The Business Continuity Institute has just published the results of its 2014 survey into Supply Chain Resilience. The survey, which is the latest in an annual series, generated 525 responses from 71 different countries. A couple of key findings from the survey caught my eye.

FCA

FCA mega fine is a game changer for business continuity

Last week the Financial Conduct Authority made an announcement that should be of great concern to business continuity managers everywhere, but especially those working in customer facing financial services. The announcement was that the FCA were issuing a fine of £42 million to the Royal Bank of Scotland, NatWest Bank and Ulster Bank for IT failures which occurred in June 2012 and meant that the banks’ customers could not access banking services.

Is your continuity team responsive and ready for action?

In September 2014 the new British Standard in Crisis Management, BS 11200, was officially launched by the UK Cabinet Office and the British Standards Institution at the second annual Crisis Management Conference held in London. A distinguished programme of speakers considered pivotal trends for the future of crisis management thinking under the theme ‘Coherent Crisis Management; Preparedness, Response and Communications’.

Don't let planning for a crisis become a crisis

Controlling a crisis: We all think we get it but do we know what to do with it?

Work-From-Home

How robust is your Work-From-Home policy?

The earthquake that struck Christchurch, New Zealand on the 22 February 2011 resulted in the loss of 185 lives, the displacement of workforces, widespread damage to buildings and infrastructure and sustained disruptions to critical services. The February 2011 earthquake alone resulted in disruption to over 6,000 businesses and 52,000 employees for sustained periods of time.

weakest link

The weakest link

The recently uncovered theft of data from 76 million households held on the web servers of the largest bank in the United States, JPMorgan Chase, has once again highlighted the massive issue of cyber-security. The bank reportedly already spends $250 million a year on its security defences and is now considering doubling that spend in further efforts to protect their information systems.

Social media

Social Media and Reputation Management in a Crisis

A recently published report looking into the effect of social media on breaking news has some findings that should be of concern to all those who share responsibility for the reputation of their organisation.

Hurricane

Mind the gap

There is a yawning gulf between perception and reality when it comes to managing a crisis. Make sure you can bridge the divide without complicated formulae.

business continuity

Moving from business continuity to organisational resilience

There is a change of language and focus currently taking place amongst business continuity professionals that is much more than just semantics. It originates from the organisational driver for business disruption planning and has the potential to demonstrate to senior managers the value that such planning can to bring to the whole business. This new language substitutes ‘organisational resilience’ in place of ‘business continuity management’ and ‘adaptability’ in place of ‘response’.

Supply chain

Handling supply chain business disruption

Have you ever thought about the significant crossover between best practice in procurement strategy and best practice in business continuity planning? If not, then consider that a core principle of both is the need to ensure that as a business you have quick and reliable access to secondary suppliers of key goods and services that will keep the business running in the event of a break in your normal supply chain.

plan fail

UK small businesses fail to plan for business continuity

Research published last week by Databarracks highlighted the growing gap between large and small organisations when it comes to preparing in advance for the impact of business disruption incidents. The survey of over 400 IT professionals in the UK revealed that only 30 percent of small organisations had a business continuity plan in place, compared with 54 percent of medium and 73 percent of large businesses. Only 40 per cent of the small organisations without a business continuity plan intended to implement one over the next 12 months.

Ebola

From a software virus to the Ebola outbreak

Whatever the risk CRISES CONTROL is a vital resource to ensure you have the right plans in place to survive a crisis.

Cyber crime

UK and US banks launch new cyber crime alerts

Last week the banking industries in both the UK and the US separately announced that they were launching dedicated software platforms to warn institutions of new threats from cyber criminals, fraudsters and terrorists. In the UK the Financial Crime Alerts Service will pool intelligence from a dozen government and law enforcement agencies, including the National Crime Agency, and share it with teams already working inside the banks to combat fraud, cyber crime, terrorism financing, money laundering and bribery. In the US the more extravagantly named Financial Services Information Sharing and Analysis Center will facilitate the sharing of information about cyber attacks between the banks and other critical infrastructure companies taking part in the scheme.

crisis management tool

Introducing Crises Control - A secure web-based crisis management tool

When a major business disruption occurs, it can cause a serious impact on the smooth-running of your business operations. No matter how prepared you are, the successful handling of a crisis relies on two key factors: effective decision-making and communicating these decisions to all affected parties.