Select in which order the communication channels are used to send the messages. Select also how much time between each attempt.

Select which communication channels to be automatically selected when changing an incident's severity or a ping's priority.

You can now view all the user's devices directly from the user maintenance menu.

You now have the option to make SOPs mandatory for every incident from the global settings.

New icon selection for incidents. Use search terms to look for matching icons. Icons are grouped into categories to make the selection easier.

While data segregation is enabled, it is now possible to make users virtual members. Virtual members of a group can receive messages sent to the group but will not be able to send messages back to the group. Furthermore, they will not be able to see the members of these groups.

It is now possible to include or exclude deleted items in reports by selecting the Show Deleted Items check box. It is easy to identify deleted items by the trash can icon on listings.

A warning will let you know if you're about to navigate away from a page without saving your changes.

You can now access task review directly from the launched incidents list.

In order to prevent the deletion of an asset still in use, you will now need to remove the asset from all associated tasks or incidents before being able to delete it.

Incident maintenance now separates the incidents in two tabs. One for active incidents and one for inactive. This produces smaller, easier to manage lists.

You can now choose from different templates to create different types of imports.

In the delivery report, we have now added a new icon to show what communication methods were selected by the user at the time of sending the message.

View your live incidents on a map. This opens up in a new tab for a wider and more comfortable view.