As we continue to improve our system and security, we are making changes to the signing in procedure. The sign in credential will require your Customer ID to be entered in addition to the username and password. Both the Mobile App and the Portal will remember your Customer ID (if you have enabled this setting) for subsequent sign-in(s).

The incident control centre provides real-time information to incident managers for superior coordination throughout the life cycle of the incident. It is fully customisable and your settings will be saved for future use.

Data segregation has been updated to add more flexibility. With the new settings you can now decide if data segregation will be based on Department/Groups only, Locations only or a logical combination of the two.

Select this setting for non admin users to only see other users if they share a Group/Dept with them.

Select this setting for non admin users to only see other users if they share a location with them.

Using this setting users will see all the users that share either a location or a department (or both) with them.

When this setting is activated, non admin users need to share BOTH a Location AND a Group/Dept to be able to see each other.

You can now view the list of users that are off duty by checking the corresponding report.

You can now export the full acknowledgement list form the acknowledgment page. Just click on the icon to download a CSV file that you can open in Excel.