Aviation Incident Management Software

Aviation incident management software is a platform that helps airlines, airports and aviation operators coordinate their response to operational incidents and disruptions from one place. Crises Control brings alerting, emergency communication, task management and audit logging into a single connected workspace, so flight crews, ground teams and operations staff move from first alert to resolution without switching tools. Every action is recorded automatically for compliance and review. Learn more about our incident management software.

Crises Control provides aviation emergency response software that launches an incident and notifies the right people in seconds across SMS, voice, email, push and Microsoft Teams. One notification reaches flight crews, ground handlers and operations staff at once, and acknowledgements are tracked in real time, so you know who has responded and who to chase. This keeps everyone aligned while a disruption is managed. See our guide to aviation emergency response after the alert.

Yes. Crises Control uses aviation mass notification to reach flight crews, ground handling teams and operations staff on any device, wherever they are, across multiple channels at once. Recipients can acknowledge, escalate or raise an SOS alert from the mobile app without a desk or a separate login, which keeps dispersed airport teams connected during a disruption. See how one operator coordinated its crews in our Cougar Helicopters case study.

Pricing for incident management software for airlines depends on how many users you enable and which modules you use, and is quoted in your own currency. Crises Control is licensed per user on a subscription basis, so cost scales with the size of your operation rather than a fixed one-size fee. Large carriers and multi-airport operators can model different user numbers before committing. Book a live demo to get a tailored quote.

Crises Control records every alert, acknowledgement, task and decision as a time-stamped audit trail that supports aviation compliance, governance and post-incident review. A complete, exportable incident record is what regulators and auditors ask for when they review how a disruption was handled against a standard such as ISO 22301. This helps aviation operators evidence duty of care and operational resilience. The business continuity requirement is set out in the ISO 22301 standard.

A standalone notification system sends the alert, while aviation incident management software manages everything that happens after it. Incident management software adds task assignment, response tracking, escalation and a complete audit trail on top of the notification, so a disruption is coordinated through to resolution rather than simply announced. Crises Control provides both in one platform. Read more about our mass notification software.

Crises Control coordinates incidents across every airport, terminal and ground operation from one shared workspace. You can launch an incident at any location, notify the right teams and track response tasks and acknowledgements in a single incident timeline, so operations leaders keep a live view across the whole network. This is essential for carriers running disruption response across multiple hubs at once. Explore our incident reporting software for the audit side.