What We Do
Since 2016, clients in various industries and sectors worldwide have discovered how UK’s award-winning incident management platform provider complements business continuity and resilience efforts in order to prepare an organisation’s response and communication when faced with a critical event.
We democratise and simplify access to mass notification engines, using innovation and flexibility to achieve the best resilience outcomes for our clients.
Why Work with Us
At Crises control we want to help businesses be more resilient and to be prepared for all types of incidents. We get to help organisations to respond to all types of crises and emergencies. People really matter to us, so we invest in them.
We nurture/cultivate intelligent problem solvers who are committed to delivering excellent outcomes no matter what we do.
We offer inclusive and a safe working environment encouraging a healthy work-life balance by offering flexible and hybrid work schedule.
We are a fast paced, growing, and progressive working environment with regular interaction with fellow team members.
Current Role Opportunities
This role is part of the rapidly scaling sales team. You will be reporting directly to the Sales Director. You will be assigned with a target territory and sectors. This won’t be a cog-in-the-machine job; you will be joining a rapidly growing company that is a meritocracy, so if you are looking to make a difference and be rewarded for your efforts, this is the place for you.
Crises Control is an innovative and thriving B2B software-as-a-service (SaaS) company that provides a mass notification and incident management solution, working with hundreds of organisations around the world from all sectors including government, logistics, finance, and resources.
Head of Customer Success
As the Head of Customer Success you will formulate and oversee the strategy, planning and execution of the organisation’s overall customer experience across the entire customer journey. In addition to leading a small customer success /account management team, you will also lead a Customer Support team that is spread across multiple jurisdictions and time zones and responds to 24/7 customer queries via phone calls and email support.
Diversity Equality & Inclusion
We are proud of the backgrounds our people belong to because it is a true reflection of our commitment to diversity, equity and inclusion.
We believe that every member of staff helps to build a culture where everyone belongs. The various committees across the business play a vital role in creating communities that bring people together and ensure they feel supported at work as well as pursue their passion at work.