Healthcare Incident Management Software

Healthcare incident management software is a platform that helps hospitals, clinics and care providers coordinate their response to clinical and operational incidents from one place. Crises Control brings alerting, emergency communication, task management and audit logging into a single connected platform, so clinical and operational teams move from first alert to resolution without switching tools. Every action is recorded automatically for governance and review. Learn more about our incident management software.

Crises Control supports healthcare crisis management by launching an incident and notifying clinical and operational teams in seconds across SMS, voice, email, push and Microsoft Teams. One notification reaches doctors, nurses and support staff at once, and acknowledgements are tracked in real time, so command staff know who has responded and who to chase. This keeps care teams aligned while an emergency is managed. Read our guide to mass notification systems for healthcare.

Yes. Crises Control is hospital emergency notification software that reaches doctors, nurses, support staff and on-call teams on any device, wherever they are, across multiple channels at once. Recipients can acknowledge, escalate or raise an SOS alert from the mobile app without a desk or a separate login, which keeps clinical teams connected across wards and sites during an incident. See how a trust used it in our NHS Foundation Trust case study.

Pricing for incident management software for hospitals depends on how many users you enable and which modules you use, and is quoted in your own currency. Crises Control is licensed per user on a subscription basis, so cost scales with the size of your organisation rather than a fixed one-size fee. Single sites and multi-hospital groups can model different user numbers before committing. Book a live demo to get a tailored quote.

Crises Control records every alert, acknowledgement, task and decision as a time-stamped audit trail that supports healthcare compliance, governance and post-incident review. A complete, exportable incident record is what regulators and inquiries ask for when they review how an incident affecting patient safety was handled against a standard such as ISO 22301. This helps healthcare organisations evidence duty of care and operational resilience. The business continuity requirement is set out in the ISO 22301 standard.

A standalone emergency notification system sends the alert, while incident management software manages everything that happens after it. Incident management software adds task assignment, response tracking, escalation and a complete audit trail on top of the notification, so an incident is coordinated through to resolution rather than simply announced. Crises Control provides both in one platform. Read more about our mass notification software.

Yes. Crises Control coordinates incidents across every ward, department and site from one shared workspace. You can launch an incident at any location, notify the right teams and track response tasks and acknowledgements in a single incident timeline, so command staff keep a live view across the whole organisation. This is essential for trusts and groups running care across multiple hospitals at once. Explore our incident reporting software for the audit side.