Employee Safety Software for Immediate Emergency Assistance

Employee Safety Software is a system that lets employees request emergency assistance from a mobile app and routes that request to the people who can respond. It turns a personal emergency into a coordinated organisational response, with the alert, the location and the responder actions all recorded against one incident. Crises Control combines an SOS Panic Button in the mobile app with Incident Manager, which coordinates the response. Our guide to emergency response management software explains how the wider category works.

An employee presses and holds the SOS button in the Crises Control mobile app, which sends an alert to authorised responders within seconds. The press-and-hold action prevents accidental activation, and the alert carries the employee name, account and GPS location where location sharing is enabled. Responders receive the alert immediately and can assess the situation and start coordinating. The alert automatically creates an incident so the response is tracked from the first second.

Yes. Lone workers, contractors and mobile staff can raise an SOS from anywhere they have a mobile signal, without needing to reach a fixed alarm point or call a switchboard. Because the alert carries GPS location, responders know where the person is even when the employee cannot describe their position. This is particularly relevant for field, rail, utilities and site-based teams working away from colleagues. See how a rail and infrastructure operator uses Crises Control in the Readypower Group case study.

An SOS alert shares the employee name, their account or organisation, the time of activation and their GPS location where location sharing is enabled on the device. Responders see the alert and the location together, so they can dispatch help to the right place rather than spending time establishing where the person is. The alert also creates an incident record capturing which responders were notified and when they acknowledged. Location sharing is controlled by the employee device permissions.

A standalone panic button app sends an alert and stops there, while Employee Safety Software connects that alert to a coordinated response. The critical difference is what happens after the button is pressed: Crises Control raises the alert, notifies the right responders, creates an incident and tracks every response action in one record. Standalone apps typically leave coordination to phone calls and messaging once the alert lands. Crises Control is designed to manage the whole incident, not just the moment of alarm.

Pricing is per user on a subscription basis, and depends on the number of employees and which modules you enable. The SOS Panic Button is part of the Crises Control mobile app rather than a separately licensed product, so it is priced within a wider platform subscription. Costs vary by organisation size, the number of sites and the level of support required. Request a tailored quote through the demo request form and we will scope it against your workforce.

Location is shared only when an employee activates an SOS or has enabled location sharing, and it is visible to authorised responders rather than to all users. Crises Control does not track employee movement continuously in the background; location is tied to the emergency event. Access is controlled by role permissions and every view is recorded in the incident record. Organisations building an occupational health and safety management system to ISO 45001 use these controls to evidence their duty of care arrangements.

Yes. The SOS Panic Button is the frontline escalation capability of the wider Crises Control platform, not a separate product. The SOS raises the alert and creates the incident, then Incident Management Software takes over to coordinate communications, response activities and the incident record. Response tasks arising from the incident are assigned and tracked in Task Manager. All three share one incident record, so nothing is handed between disconnected systems.