What is Crises Control?

Crises Control is an Operational Incident Coordination Platform that helps organisations coordinate communications, people, tasks and decisions during disruptions, emergencies and critical incidents. It brings emergency notifications, incident management, task coordination and operational visibility together in one connected platform. Teams coordinate every stage of the response, from first alert to recovery, instead of switching between disconnected tools. 

An Operational Incident Coordination Platform is software that coordinates the people, communications, tasks and decisions needed to manage an incident from one connected view. It sits above the monitoring and communication tools an organisation already uses, connecting them so response teams can act together quickly. Detection tools find the problem; an Operational Incident Coordination Platform coordinates the response. Read our guide on how an end-to-end incident coordination platform unifies your response.

An Incident Management Platform focuses on logging and tracking incidents, while an Operational Incident Coordination Platform coordinates the live response across people, communications and tasks. Crises Control records the incident and also delivers multi-channel notifications, assigns tasks, tracks acknowledgements and maintains operational visibility in real time. Management records what happened; coordination drives what happens next. See how enterprises use this approach to improve operational resilience.

Crises Control supports operational resilience by helping teams respond to and recover from disruptions faster while keeping critical operations running. As an Operational Resilience Platform, it coordinates communications, tasks and decisions and maintains a time-stamped record of the response. Faster, better-coordinated response reduces the operational and financial impact of every incident. Read our operational resilience guide for financial institutions.

No. Crises Control connects your existing systems rather than replacing them. It integrates monitoring platforms, IT service management (ITSM) tools and communication tools so people, information and actions come together in one operational view. You keep the tools you already rely on, and Crises Control coordinates the response across them. This protects your existing technology investments while removing coordination gaps.

Crises Control helps coordinate operational disruptions, IT and cyber incidents, severe weather, facility emergencies, safety incidents and business continuity events. The platform adapts to any critical event where an organisation needs to notify people, coordinate teams and track the response. If an incident needs coordinated communication and action, Crises Control can coordinate it. See a real example in our government critical communications case study.

Crises Control is provided as an annual subscription, scaled to the number of people, channels and modules your organisation needs. Pricing scales with your organisation rather than charging per incident, so cost stays predictable during a major event. Book a demo for a tailored quote based on your requirements. 

Crises Control is used by resilience, security, IT, operations and facilities teams across critical industries such as finance, government, healthcare, transport, energy and manufacturing. These organisations use it to coordinate incident response and strengthen operational resilience from one connected platform. Any organisation that must coordinate people and communications during a critical incident benefits from Crises Control. See how a financial institution uses it in our financial services case study.

Yes. Crises Control integrates with monitoring platforms, IT service management (ITSM) tools, communication channels and other business systems through connectors and application programming interfaces (APIs). This lets alerts, acknowledgements and updates flow between systems so teams coordinate from one operational view. Integration turns disconnected tools into one coordinated response. For incident-response best practice, see the NCSC incident management guidance.