Incident Management Software for Transport and Logistics

Incident management software for transport and logistics is a platform that helps operators coordinate their response to disruptions across fleets, warehouses, ports and distribution centres. Crises Control brings alerting, communication, task management and audit logging into one connected workspace, so teams move from first alert to resolution without switching tools. Every action is recorded automatically for reporting and review. Learn more about our incident management software.

Crises Control lets you launch an incident and notify drivers, warehouse staff and operational teams in seconds across SMS, voice, email, push and Microsoft Teams. One notification reaches every responder at once, and acknowledgements are tracked in real time, so you know who has responded and who to chase. This logistics emergency response workflow keeps everyone aligned while the disruption is managed. See our guide to incident coordination software for transportation.

A mass notification tool sends the alert, while incident management software manages everything that happens after it. Incident management software adds task assignment, response tracking, escalation and a complete audit trail on top of the notification, so a disruption is coordinated through to resolution rather than simply announced. Crises Control provides both in one platform. Read more about our mass notification software.

Pricing for incident management software for logistics companies depends on how many users you enable and which modules you use, and is quoted in your own currency. Crises Control is licensed per user on a subscription basis, so cost scales with the size of your operation rather than a fixed one-size fee. Larger fleets and multi-site operators can model different user numbers before committing. Book a live demo to get a tailored quote.

Yes. Crises Control reaches drivers, depot staff and remote workers on any device, wherever they are, using multiple communication channels at once. Recipients can acknowledge, escalate or raise an SOS alert from the mobile app without a desk or a separate login, which is essential for supply chain incident management across dispersed teams. See how a rail operator coordinated its teams in our ReadyPower Group case study.

Yes. Crises Control records every alert, acknowledgement, task and decision as a time-stamped audit trail that supports compliance, governance and post-incident review. A complete, exportable incident record is what auditors ask for when they test a business continuity plan against a standard such as ISO 22301. This helps transport and logistics operators evidence duty of care and operational resilience. The requirement is set out in the ISO 22301 standard.

Crises Control coordinates incidents across your own sites and your supply chain partners from one shared workspace. You can notify carriers, suppliers and distribution partners, assign response tasks and track acknowledgements in a single incident timeline, so a disruption at one point in the chain is contained quickly. This gives leaders a live view of supply chain incident management end to end. Explore our incident reporting software for the audit side.