Property Management Incident Management Software

Property management incident management software is a platform that helps property managers coordinate their response to incidents across buildings, tenants and facilities teams from one place. Crises Control brings alerting, emergency communication, task management and audit logging into a single connected platform, so facilities, security and maintenance teams move from first alert to resolution without switching tools. Every action is recorded automatically for accountability and review. Learn more about our incident management software.

Crises Control provides real estate emergency communication by launching an incident and notifying tenants, staff and contractors in seconds across SMS, voice, email, push and Microsoft Teams. One notification reaches everyone in a building or across a portfolio at once, and acknowledgements are tracked in real time, so property managers know who has responded and who to chase. This keeps facilities teams and residents aligned during an emergency. Read our guide to how critical event management improves emergency preparedness.

Yes. Crises Control reaches tenants, on-site staff, contractors and facilities teams on any device, wherever they are, across multiple channels at once. Recipients can acknowledge, escalate or raise an SOS alert from the mobile app without a desk or a separate login, which keeps everyone in a building connected during a fire alarm, security incident or utility failure. See how a property operator used it in our property management case study.

Pricing for emergency notification software for property management depends on how many users you enable and which modules you use, and is quoted in your own currency. Crises Control is licensed per user on a subscription basis, so cost scales with the size of your portfolio rather than a fixed one-size fee. Single buildings and large managed portfolios can model different user numbers before committing. Book a live demo to get a tailored quote.

Crises Control records every alert, acknowledgement, task and decision as a time-stamped audit trail that supports compliance, governance and post-incident review. A complete, exportable incident record is what auditors and insurers ask for when they review how a building incident was handled against a standard such as ISO 22301. This helps property managers evidence duty of care and building safety obligations. The business continuity requirement is set out in the ISO 22301 standard.

A standalone emergency notification system sends the alert, while incident management software manages everything that happens after it. Incident management software adds task assignment, response tracking, escalation and a complete audit trail on top of the notification, so an incident is coordinated through to resolution rather than simply announced. Crises Control provides both in one platform. Read more about our mass notification software.

Yes. Crises Control coordinates incidents across every building and site in your portfolio from one shared workspace. You can launch an incident at any property, notify the right teams and track response tasks and acknowledgements in a single incident timeline, so managers keep a live view across the whole portfolio. This is essential for operators running residential, commercial and mixed-use properties across multiple locations. Explore our incident reporting software for the audit side.