Request a Demo

Aviation Incident Management & Emergency Communication Solution

Enhance Safety, Compliance, and Resilience Across Aviation Operations.
Request a Demo

Aviation Risks That Demand a Smarter Response

The aviation sector is complex and highly regulated. Without a reliable crisis management system, risks can escalate into safety issues, financial loss, reputational damage, and regulatory breaches.

Severe weather & natural hazards

Accidental damage or hazardous spills

Passenger delays & safety incidents

Theft of valuable freight

Runway incursions

Technical or system failures

Cybersecurity threats

How Crises Control Supports Aviation Operators

Flight Disruptions

  • Real-time alerts via SMS, email, push, and voice calls
  • Rapid mobilisation of pilots, crew, and ground handlers
  • Passenger updates to reduce confusion and call centre load

Passenger Safety Incidents

  • SOS button for immediate crew alerts
  • Structured workflows for medical or security emergencies
  • Task assignments to ensure coordinated response

Cybersecurity & IT Failures

  • Encrypted notifications to IT and security teams
  • Escalation pathways for fast resolution
  • Compliance-ready audit logs

Regulatory Compliance & Reporting

  • Digital logging of incidents for ICAO, EASA, FAA, CAA requirements
  • Evidence upload and automatic reporting
  • Full audit trails to support inspections

Geographically Dispersed Teams

  • Multi-location, multilingual alerts
  • Controlled escalation to the right teams
  • Geo-targeted notifications for localised incidents

Emergency Preparedness & Drills

  • Run realistic drills and simulations
  • Track performance and identify gaps
  • Maintain readiness for regulator-mandated exercises

Aviation Regulations Made Simple

Crises Control helps aviation companies meet international safety and compliance standards:

  • UK: CAA Safety Management Systems, Civil Contingencies Act, GDPR
  • EU: EASA Air Ops, EU 965/2012, NIS2 Directive
  • USA: FAA Part 91, TSA Directives, DOT Emergency Preparedness
  • Middle East: ICAO Annex 19, GCAA (UAE), GACA (Saudi Arabia)
  • Canada: Canadian Aviation Regulations (CARs)

With Crises Control, compliance reporting is no longer a burden — every incident is logged, tracked, and audit-ready.

Aviation Incident Management

Why Aviation Teams Choose Crises Control

Immediate Response

Clear Roles

Regulatory Confidence

Passenger Trust

Case Study - Aviation

Case Study - Ground Handling Company

A leading ground handling company, providing high quality cargo and baggage services across a global network, spanning nearly 200 locations in 22 countries on five continents, needed an incident management tool to help them respond to the typical business disruption events that affect the air freight sector.

The global spread and complexity of their ground handling operations makes even simple communications a real test for the customer. These challenges are heightened by a highly complex and unpredictable risk environment with regular business disruption that include security incidents, leakage of dangerous goods, loss of power, loss of internet and severe weather.

Crises Control allows us to reliably update and send tasks to individuals throughout the event whilst allowing a centrally managed approach to recovery.

Director of Operations, Leading Global Ground Handling Company
Download Case Study

IATA - Airline operators given 15 minutes to issue critical incident communications

The airline top priority is safety and safe operation. In the case of disruption to flight operation the highest priority is the rapid response and immediate launch of appropriate actions to restore operations as soon as possible.

Companies that fail to draw up appropriate alarm and emergency plans in preparation for serious incidents may be risking significant negative impact or may even lose their ability to operate altogether.

IATA crisis communications guidelines
IATA logo

FAQs

Crises Control helps operators manage a wide range of incidents including severe weather disruptions, passenger safety events, technical failures, hazardous material spills, cybersecurity threats, and cargo theft.

The platform sends real-time alerts via SMS, push notifications, Microsoft Teams, email, and voice calls. This keeps passengers informed of delays, rescheduling, or safety measures while reducing call centre overload.

Yes. Crises Control supports compliance with ICAO, EASA, FAA, CAA, TSA, and other international aviation regulators. Every incident is digitally logged, tracked, and audit-ready for inspections.

Absolutely. Operators can run realistic simulations, track performance, identify gaps, and maintain readiness for regulator-mandated emergency exercises.

Crises Control enables geo-targeted notifications, multilingual messaging, and controlled escalation, ensuring the right people in the right location receive the right message.

Yes. Crises Control provides encrypted notifications, escalation pathways, and compliance-ready audit logs to help IT and security teams respond quickly to cyber or technical threats.

Deployment is rapid and can be tailored to your existing operational workflows. Our team supports setup, training, and integration with existing systems to ensure a seamless rollout.

Because Crises Control ensures immediate response, clear role assignment, regulatory confidence, and passenger trust, critical factors in high-stakes aviation environments.