Incident Task Manager
Don't let incidents overwhelm you - use our Incident Task Manager to stay on top of tasks, ensure seamless task management during critical situations
Organise and check off tasks as they are completed
Crises generate a lot of vital tasks, many of which need to be completed under pressure. It is crucial that no task is forgotten, and that’s where the Crises Control task manager module and checklist features come in.
The Crises Control task manager module is packed full of features all here to help you respond to and manage incidents of all kinds. With the crisis management system, you can assign and manage tasks, check off completed items, access digital assets, notify teams, and manage it all from one place.
Manage crises with the task manager
Create and follow the progress of tasks as you respond and resolve to an incident. Assign task owners, set completion times, and escalate tasks as required.
Organise tasks into checklists and tick them off as they are completed.
Command and control centre
Keep control over every incident in the real-time control centre. The control centre provides a 360 degree view of the incident in progress.
Keep everything together with the task manager
Create tasks in advance or in real time
Make sure that every task is covered by creating lists of tasks as part of your incident management plans, or add new tasks as they arise. Organise tasks into checklists that can be ticked off as they are completed.
Allocate owners for each task
Assign tasks to individuals and teams so that everyone knows what to do without asking. New owners can be assigned to tasks as you go as the team works together to resolve the crisis as quickly as possible.
Set timelines for every task
Define the completion times for each task, ensuring that tasks are carried out in the right order and on time. Track task progress on the incident manager dashboard.
Escalate uncompleted tasks
Set tasks to automatically escalate or be reassigned if they are not completed on time. Task progress can be seen in real time on the incident dashboard.
Review tasks after the event
All activities, communications, decisions, and timings are recorded so you can review performance and make improvements for next time.
Tick off tasks with the checklists extension
Checklists enable you to organise tasks into an order of execution, and tick them off as they are completed, showing real progress as you navigate an incident.
Why use checklists?
Automate workflows on the task manager
Create automatic rules to manage tasks during the incident without human oversight.
Reassign unclaimed tasks
Automatically reassign tasks that have not been accepted by the designated person within the time limit.
Escalate uncompleted tasks
Automatically escalate tasks that are not completed with the required time frame.
Set predecessors for tasks
Plan the optimum workflow for an incident in your incident plans, and set the order in which tasks should be executed, including which tasks need to be completed before others can be carried out.
Provide delegation options
Allow task owners to reassign tasks to other responders if they are better placed to complete the task. The incident manager can also use this function to override predefined and real time task allocations.
Track tasks to completion
The incident manager has full visibility of each task’s status. Automatic alerts can be set up for when tasks have been completed, or when time limits have been breached.
Benefits of the Crises Control task manager
Create workflows with the task manager
Stay in control and resolve incidents sooner with the task manager
Manage the numerous tasks involved in incident management with the task manager module. Track task progress, and check off progress as tasks are completed and you move closer to incident resolution.
Create Relevant Plans
Use the step by step Incident Plan Builder to create plans for every kind of incident and store them on the system.
Stay in control of the incident response even as the incident itself feels like chaos.
Review and Improve
Analyse reports for data about task management, response times, response team communications, and more to improve incident management next time.