How do you alert the public to an emergency situation?
Governments, local authorities, public agencies, and emergency services all have a responsibility for the safety of the public in areas under their control. Effective, timely public alerts will save lives during a crisis.
Crises Control enables limitless, timely alerts for both routine events and unusual circumstances. Messages can be planned in advance, or created and sent out in minutes, as you respond to emergency events such as a pandemic, building evacuations, terrorist attacks, or severe weather conditions.
Alerting the public to emergencies and events
The Crises Control public alerting feature allows organisations to notify large numbers of people quickly and efficiently over SMS and email.
Crises Control’s public alerting feature has never been more relevant. As critical events such as the Covid-19 pandemic have shown, it’s best to be prepared for any emergency, as one could come along at any time.
How can public alerting be used?
- Notify customers when there is a service outage
- Alert members of the public to impending risk or crisis affected area
- Alert members of the public who may have been exposed to an affected area, for example a known Covid-19 infected zone
- Protect vulnerable members of the public by orchestrating first responders, healthcare providers, and volunteers with location based targeting
- Evacuate employees, contractors, or visitors from a building or area
- Send verification codes, one time passwords (OTP), or reset passwords
How do our customers use public alerting?
Each example highlights how a secure, public alerting and communications system provides benefits for public agencies.
Checking in with employees during Covid-19
Some organisations use public alerts to carry out a daily health check with their remote workforce. The data from responses is used to assign a red, amber, green (RAG) rating to key organisational indicators such as: operational status, emergency resilience, supply chain resilience, operational security, and environmental safety every day.
Informing tenants of unplanned events
A Housing Association uses public alerting to notify residents when unplanned incidents occur, such as gas or power outages, which could impact access or operational efficiency. Public alerts enable two-way, secure communications with tenants and responders to improve services.
Ensuring guest safety in hotels
A hotel uses public alerts to alert guests about incidents within the hotel such as suspected bomb or terror attacks, fires, or other incidents that result in access restrictions from police or local authorities.
The benefits of Crises Control public alerting
- Easy to operate and send messages to any group
- Alerts can be sent from anywhere
- Global coverage
- Messages sent via two channels: SMS and email
- Unlimited messages
- Retry options for undelivered SMS
- Phone numbers can be added in real-time
- GDPR compliant
- Operates independently of IT infrastructure
- Geolocation capabilities to track people in danger
Real-time, easy to use public alerting
Keep citizens informed during any event
Public alerting made simple. Crises Control enables you to create emergency plans that ensure that everyone is well informed via SMS, voice messaging, push messaging, and email. Messaging records provide information about who was notified, when, and what happened next, suitable for post event analysis and learning.
PING messaging
Send public alerts using PING. Send pre-prepared messages with clear instructions for citizens and visitors alike.
Geo-located messaging
Send emergency messages to members of the public based on their location only. No registration needed.
Planned alerts
Use the plan builder to create emergency plans and assign roles and locations of responsibility, so that you are prepared when an emergency comes.
