Rethinking Crisis Communication: Are You Relying on the Right System?
When an IT system goes down, a cyberattack takes hold, or a safety breach puts lives at risk, organisations don’t just need to respond, they need to respond immediately and in a coordinated way. The right communication at the right time can mean the difference between minor disruption and serious impact.
Many businesses have turned to Everbridge to support these situations. It’s a well-known name in critical event management, but recently, organisations are starting to ask whether it’s still the best fit. Is it too complex? Too expensive? Too slow to implement?
If you’re reviewing your incident response and mass notification systems and are looking for an Everbridge alternative that is flexible, cost-effective and easy to use, Crises Control is worth serious consideration. Let’s explore why.
Why Organisations Start Looking for an Alternative to Everbridge
Everbridge is a comprehensive platform, but its complexity and cost can become barriers for many users. Based on feedback from decision-makers and IT leaders, here are the most common reasons companies start exploring alternatives:
- Difficult to learn and operate, often requiring detailed training before teams are comfortable using it
- High cost of licensing, especially for organisations with growing teams or limited budgets
- Slow onboarding and implementation, with setup sometimes taking months
- Limited ability to customise the platform for specific operational or compliance needs
- Concerns about support, particularly around speed of response and contract flexibility
These concerns don’t mean Everbridge doesn’t work, it does, for many. But for organisations that need something more agile, easier to use, and budget-friendly, it may no longer be the right tool.
What Makes Crises Control Different?
Crises Control was designed with real users in mind. It focuses on simplicity, speed and clarity during high-pressure situations. It’s used by public and private sector organisations, including local authorities, financial institutions and health services, and has been developed in the UK with strong data protection and compliance standards at its core.
Here’s what makes it a serious alternative to Everbridge.
Mass Notification That’s Simple and Instant
Crises Control’s mass notification system lets you send out alerts in seconds using SMS, email, push notifications, phone calls, Microsoft Teams and web messages. You can even use social media as a channel.
This multi-channel approach ensures you reach people wherever they are, whether they’re in the office, remote, or travelling.
Why this matters
In a crisis, every second counts. Having to navigate a complicated interface or write messages from scratch can cause dangerous delays. With Crises Control, pre-configured templates and a clear dashboard mean your team can act fast and confidently.
Key features include:
- Multi-channel delivery and automatic follow-up
- Read receipt tracking so you know who’s seen the alert
- Location-based targeting for regionalised messaging
- Prioritisation rules and escalation paths for non-responses
- Full audit logs for post-incident reviews
Incident Management That Works in Real Life
Crises Control is more than just a messaging tool. It offers a full incident management platform that helps teams coordinate their actions, assign responsibilities, track progress, and share updates in one place.
You can create playbooks that activate specific workflows based on the type of incident, whether it’s a data breach, a power failure or a workplace safety issue.
Use cases include:
- Network or IT outages
- Cybersecurity attacks
- On-site physical threats
- Health and safety emergencies
- Disruptions to logistics or supply chains
- Regulatory violations requiring rapid response
What makes it different:
Many platforms offer basic task management or rely on integrations to deliver this functionality. Crises Control includes these features as standard, without the need for additional products or subscriptions.
Teams can work together in real time, with access to shared documents, task checklists and live status updates, even if they’re not in the same location.
Fair Pricing That Matches Your Requirements
One of the most common reasons organisations look for affordable mass notification solutions is the pricing model used by larger platforms like Everbridge. Pricing is often based on user count or message volume, which can quickly escalate for growing teams or those needing to reach large audiences on short notice.
Crises Control takes a far more transparent and flexible approach. Our platform is modular, meaning you only pay for the tools and features your organisation actually needs. Whether you’re a small public sector team or a global enterprise, the platform can be tailored to your operational size, industry, and compliance needs.
You won’t be locked into a one-size-fits-all system. Crises Control can be fully customised to fit your workflows, response plans, and communication structures, without requiring months of consultation or development.
This model allows organisations to stay in control of their budget while accessing enterprise-grade capabilities tailored to their specific risks and responsibilities.
Trusted by Critical Organisations Worldwide
Crises Control is trusted by some of the most demanding organisations in the world. These include NHS Trusts, local councils, police forces, universities and global financial services providers.
It meets strict compliance and security requirements, including:
- ISO 27001 certification
- GDPR compliance
- Data hosting options across multiple regions, including UK-based data centres ensuring full sovereignty, European Union locations, KSA, Oman, and North America, to meet your organisation’s specific legal and regulatory needs
- Regular penetration testing and system audits
Security and privacy aren’t just features, they’re built into the foundation of the platform.
How Does Crises Control Compare to Everbridge?
If you’re asking yourself, how does Crises Control compare to Everbridge?, here’s a direct comparison based on functionality, user experience and overall flexibility:
| Feature | Crises Control | Everbridge |
| Notification Channels | SMS, Email, Voice, App, Web, Social, Microsoft Teams | SMS, Email, Voice, App |
| Deployment Time | Typically 2 to 4 weeks | Often 6 to 12 weeks |
| Ease of Use | Intuitive interface, low training required | More complex, requires formal training |
| Support | 24/7 customer service | Support varies by subscription tier |
| Incident Automation | Built-in playbooks and smart task workflows | Available, but often requires extra modules |
| Pricing Model | Fixed and scalable based on functionality | Tiered pricing, usually per user or licence |
Feedback from teams who’ve made the switch often highlights how quickly staff adopt Crises Control and how much easier it is to get full value from the platform.
What Is the Best Alternative to Everbridge?
There are other mass notification and incident management platforms available, but not all are created equal. Some lack the depth of functionality needed in complex environments. Others require large upfront investments or long setup periods.
So, what is the best alternative to Everbridge?
Crises Control stands out because it offers a balance of speed, capability, and flexibility. It doesn’t overwhelm with complexity or hidden costs, and it gives you exactly what you need to respond quickly and effectively in a crisis.
It’s not about replacing Everbridge for the sake of change. It’s about finding a tool that’s fit for purpose and gives your team confidence when it matters most.
Final Thoughts: Take Back Control During a Crisis
Not every emergency can be prevented. But how you respond to one can make a big difference. Clear, immediate communication and coordinated action are vital—and the right technology should make that easier, not harder.
Crises Control gives you a way to manage incidents confidently, without overcomplicating your process or exceeding your budget. Whether you’re updating an older system or choosing a platform for the first time, it’s a flexible and reliable choice for organisations that want to protect their people, operations and reputation.
Ready to See How It Works?
Contact us today to get a free demo and a personalised consultation on how Crises Control can support your organisation.
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