Mass Notifications for every crisis
Get the right message, to the right people at the right time with our Crisis Management Software
Why use Crises Control's Management Application?
Achieve faster and more transparent communications
- Take control of the narrative and avoid misinformation and rumours
- Initiate conference calls from any location, on any device
- See multiple channels to reach everyone
- Prepare and save critical messages in advance
- Quickly Understand who hasn't acknowledged messages
- Tailor messages to different audiences
- Send voice messages by recording messages or using existing audio clips
Keep people safe
- Give your users a Panic Button
- Track user locations during incidents
- Track user locations whilst they are travelling
Improve the overall maturity and effectiveness of your crisis response
- Reduce your recovery time objective (RTO) in a crisis
- Store files within Crises Control's secure platform
- Alert response teams quicker, and resolve incidents faster
Access Crises Control support 24/7
- 24/7 global service desk support
- 99.95% Service Availability
- Contracted SLA support packages
- Authorised co-pilot service packages
Learn from each incident or crisis
- View real-time reports and dashboards on each incident
- Set KPIs, timelines, Recovery Time Objective (RTO) and Recovery Point Objectives (RPOs)
- Access incident audit reports for post-event learning and management
Centralise your efforts
- Optimise your crisis response by orchestrating crisis activities, teams, resources and communications, all on the Crises Control platform.
Are you ready to begin your journey to resilience?
How our Crisis Management System Works
Discover the ultimate crisis management software
Setup your organisation, users and groups
Customise and configure your account settings
Build relevant incidents, message templates, tasks lists
Launch incidents and communicate reliably
Collect insights, access reports and learn from past incidents
Latest Blogs about our Crisis Management Platform and more
2022 New Year’s Resolutions
At Crises control, we believe risk volumes and complexities are at their highest level in 12 years, increased by significant …
Crises Control Named Best Safety Management Software by Digital.com
Digital.com, a leading independent review website for small business online tools, products, and services, has announced Crises Control among the …
Crises Control Named Best Emergency Notification App by Digital.com
CITY, STATE – Digital.com, a leading independent review website for small business online tools, products, and services, has announced Crises …
Crises Control has won Best Mass Incident Notification Platform 2021 Award
We are delighted to announce that Crises Control has been chosen as AI Global Media’s Best Mass Incident Notification Platform 2021. The team at …
Industry recognition for Crises Control Managing Director
Crises Control Managing, Shalen Sehgal, has been recognised in the coveted Computing Magazine Cloud Excellence Awards as Cloud Professional of …
A Guide to Cyber Security Incident Response Planning
Cyber attacks are one of the most common incidents that any organisation can face. In fact 39% of businesses in …
Latest Awards & White Papers
FAQ's - About Crisis Management System
Can I use Crises Control all over the world?
You can use Crises Control from your desktop, laptop, tablet or mobile phone anywhere in the world. All you need is an internet connection or mobile data to receive emails and push notifications, and phone signal to receive SMS and phone calls.
What communication channels can alerts be sent on?
Crises Control offers the incident manager up to 5 communication channels: email, SMS, push notification, telephone call and web alert. Any combination of channels can be used to deliver the message to users.
Messages can be cascaded with time gaps between channels to avoid spamming users and optimise reach and cost control.
How many users can I send an alert to?
There is no limit to the number of recipients an alert can be sent to.
How quickly are alerts delivered to users?
Once you press send, it takes seconds for the alert to be delivered to the recipient.
Can I run multiple crises at a time?
Yes. We understand that crises don’t just happen one at a time. Crises commonly have knock on effects and trigger multiple simultaneous incidents.
Can I send messages to users who do not have an account on the system?
Crises Control has a Public Alerting extension that allows you to send messages to large numbers of contacts via SMS only. The communication is one-way (recipients receive messages but there is no option for them to respond) and large volumes of messages can be executed rapidly and with ease. Unlike the Ping and Incident Manager, Public Alerting does not require contacts to be saved in the platform as registered Users, making it perfect to alert external stakeholders such as clients, suppliers and the general public.
Can I attach files to message alerts?
Yes, you can attach media assets to messages, such as videos, pictures, audio files and documents.
How can I organise users on the system?
Users can be allocated a department, and put into multiple groups and locations to ensure that you are notifying the right people at the right time when sending an alert. You can create as many departments, groups and locations as you need on your account.
Can I integrate Crises Control with other systems?
Crises Control can be integrated with other systems and applications to improve triggers and alerts.
These applications include service desk software, CRM and HR databases, security monitoring systems and many more.
For example, you can launch an incident from an IT alerting system, or you can update your users adding new starters and removing leavers when a trigger is received from the HR system.
We offer our customer flexibility and integration choices:
- Active Directory integration
- Folder Watcher integration
- Trigger imports via email, SFT and SM. These can launch an incident or send mass notifications via Ping
- Import users in bulk (CSV, excel file format)
- Scheduled user data imports, export and much more
- Data import and on-demand
- Single-sign on integration (Azure and Okta)
- Open APIs (for developers and accredited partners)
Physical monitoring systems such as building alarms, fire alarms, or temp control systems can also be integrated with Crises Control, as can server monitoring software, antivirus software, or any system capable of generating an alert by Email, SMS or SFTP.
Can I try Crises Control for free?
Sign up for and start a free trial in two simple steps.
- Click the FREE TRIAL link and set up your company.
- Start using the system after you have been through the basic tutorials. The tutorials are really simple to follow and you can run them at any time as a refresher.
You can then download the app for your mobile device.
If you need help along the way for whatever reason you can contact us on +44 (0) 208 5841385 or contact us using this link.