You can use Crises Control from your desktop, laptop, tablet or mobile phone anywhere in the world. All you need is an internet connection or mobile data to receive emails and push notifications, and phone signal to receive SMS and phone calls.

There is no limit to the number of recipients an alert can be sent to.

Once you press send, it takes seconds for the alert to be delivered to the recipient. 

Yes. We understand that crises don’t just happen one at a time. Crises commonly have knock on effects and trigger multiple simultaneous incidents.

Crises Control has a Public Alerting extension that allows you to send messages to large numbers of contacts via SMS only. The communication is one-way (recipients receive messages but there is no option for them to respond) and large volumes of messages can be executed rapidly and with ease. Unlike the Ping and Incident Manager, Public Alerting does not require contacts to be saved in the platform as registered Users, making it perfect to alert external stakeholders such as clients, suppliers and the general public.

Yes, you can attach media assets to messages, such as videos, pictures, audio files and documents.

Users can be allocated a department, and put into multiple groups and locations to ensure that you are notifying the right people at the right time when sending an alert. You can create as many departments, groups and locations as you need on your account.

Crises Control can be integrated with other systems and applications to improve triggers and alerts.

These applications include service desk software, CRM and HR databases, security monitoring systems and many more.

For example, you can launch an incident from an IT alerting system, or you can update your users adding new starters and removing leavers when a trigger is received from the HR system. 

We offer our customer flexibility and integration choices:

• Active Directory integration
• Folder Watcher integration
• Trigger imports via email, SFT and SM. These can launch an incident or send mass notifications via Ping
• Import users in bulk (CSV, excel file format)
• Scheduled user data imports, export and much more
• Data import and on-demand
• Single-sign on integration (Azure and Okta)
• Open APIs (for developers and accredited partners) 

Physical monitoring systems such as building alarms, fire alarms, or temp control systems can also be integrated with Crises Control, as can server monitoring software, antivirus software, or any system capable of generating an alert by Email, SMS or SFTP.