Mass Notifications and Crisis Management for every crisis

Get the right message, to the right people at the right time.

Crises Control offers two core modules each with a choice of extensions.

The PING module prioritises ease-of-use, allowing users at all levels to quickly and easily send emergency communications in seconds. PING is designed for multi-channel messaging, group management, and auditability for compliance purposes.

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Available Extensions

Whether emergency situations are threatening lives, or routine organisational messages need to be sent. The Crises Control platform provides the ability to communicate detailed information, tasks, checklists and instructions quickly and securely.

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Available Extensions

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Software Advice Recommended for Emergency Notification Jun-20
GetApp Functionality for Internal Communications Mar-20

Some of our Customers who use our Crisis Management Software

Why use Crises Control's Management Application?

mass communications

Achieve faster and more transparent communications

Keep people safe

track location
Crises Control App

Improve the overall maturity and effectiveness of your crisis response

Access Crises Control support 24/7

Crises Control Support
Crises Control Report

Learn from each incident or crisis

Centralise your efforts

app portal 2
journey to resilience

Are you ready to begin your journey to resilience?

How our Crisis Management System Works

Discover the ultimate crisis management software

Setup organisation
01

Setup your organisation, users and groups

02

Customise and configure your account settings

Setup Account
task and incident
03

Build relevant incidents, message templates, tasks lists

04

Launch incidents and communicate reliably

launch incident
Incident manager module
05

Collect insights, access reports and learn from past incidents

Latest Blogs about our Crisis Management Platform and more

Latest Awards & White Papers

Crises Control a Champion in Emergency Notification

The ROI of a Mass Notification System

Building organisational resilience - a guide for business

FAQ's - About Crisis Management System

You can use Crises Control from your desktop, laptop, tablet or mobile phone anywhere in the world. All you need is an internet connection or mobile data to receive emails and push notifications, and phone signal to receive SMS and phone calls.

Crises Control offers the incident manager up to 5 communication channels: email, SMS, push notification, telephone call and web alert. Any combination of channels can be used to deliver the message to users. 

Messages can be cascaded with time gaps between channels to avoid spamming users and optimise reach and cost control.

There is no limit to the number of recipients an alert can be sent to.

Once you press send, it takes seconds for the alert to be delivered to the recipient. 

Yes. We understand that crises don’t just happen one at a time. Crises commonly have knock on effects and trigger multiple simultaneous incidents.

Crises Control has a Public Alerting extension that allows you to send messages to large numbers of contacts via SMS only. The communication is one-way (recipients receive messages but there is no option for them to respond) and large volumes of messages can be executed rapidly and with ease. Unlike the Ping and Incident Manager, Public Alerting does not require contacts to be saved in the platform as registered Users, making it perfect to alert external stakeholders such as clients, suppliers and the general public.

Yes, you can attach media assets to messages, such as videos, pictures, audio files and documents.

Users can be allocated a department, and put into multiple groups and locations to ensure that you are notifying the right people at the right time when sending an alert. You can create as many departments, groups and locations as you need on your account.

 

Crises Control can be integrated with other systems and applications to improve triggers and alerts.

These applications include service desk software, CRM and HR databases, security monitoring systems and many more.

For example, you can launch an incident from an IT alerting system, or you can update your users adding new starters and removing leavers when a trigger is received from the HR system. 

We offer our customer flexibility and integration choices:

  • Active Directory integration
  • Folder Watcher integration
  • Trigger imports via email, SFT and SM. These can launch an incident or send mass notifications via Ping
  • Import users in bulk (CSV, excel file format)
  • Scheduled user data imports, export and much more
  • Data import and on-demand
  • Single-sign on integration (Azure and Okta)
  • Open APIs (for developers and accredited partners) 

Physical monitoring systems such as building alarms, fire alarms, or temp control systems can also be integrated with Crises Control, as can server monitoring software, antivirus software, or any system capable of generating an alert by Email, SMS or SFTP.