Mass Notifications and Crisis Management for every crisis
Get the right message, to the right people at the right time.
Crises Control offers two core modules each with a choice of extensions.
The PING module prioritises ease-of-use, allowing users at all levels to quickly and easily send emergency communications in seconds. PING is designed for multi-channel messaging, group management, and auditability for compliance purposes.
Whether emergency situations are threatening lives, or routine organisational messages need to be sent. The Crises Control platform provides the ability to communicate detailed information, tasks, checklists and instructions quickly and securely.
Why use Crises Control's Management Application?
Achieve faster and more transparent communications
Keep people safe
Improve the overall maturity and effectiveness of your crisis response
Access Crises Control support 24/7
Learn from each incident or crisis
Centralise your efforts
Are you ready to begin your journey to resilience?
How our Crisis Management System Works
Discover the ultimate crisis management software
Setup your organisation, users and groups
Customise and configure your account settings
Build relevant incidents, message templates, tasks lists
Launch incidents and communicate reliably
Collect insights, access reports and learn from past incidents
Latest Blogs about our Crisis Management Platform and more
Crises Control named High Performer in The Emergency Notification Software by G2 in Fall 2022
Crises Control is featured in G2’s 2022 Fall Reports as a High Performer. G2 is the a large and highly trusted …
Crises Control winner of 2022 Global 100 Best Mass Incident Notification Platform – UK
The Global 100 (2022) Award program covers an exceptional, proprietary selection process and ranking method. The worthiest winners are chosen …
SoftwareReviews names Crises Control a Winner for 2022 Champion in Emergency Notification Emotional Footprint Award
SoftwareReviews, the most in-depth source of buyer data and insights for the enterprise software market, has published its EF and …
What is Crisis Management and Why are Crisis Management Strategies Important?
A crisis impacting your organisation can occur at any time, and take any form – a natural disaster such as …
2022 New Year’s Resolutions
At Crises control, we believe risk volumes and complexities are at their highest level in 12 years, increased by significant …
Crises Control Named Best Safety Management Software by Digital.com
Digital.com, a leading independent review website for small business online tools, products, and services, has announced Crises Control among the …
FAQ's - About Crisis Management System
Can I use Crises Control all over the world?
You can use Crises Control from your desktop, laptop, tablet or mobile phone anywhere in the world. All you need is an internet connection or mobile data to receive emails and push notifications, and phone signal to receive SMS and phone calls.
What communication channels can alerts be sent on?
Crises Control offers the incident manager up to 5 communication channels: email, SMS, push notification, telephone call and web alert. Any combination of channels can be used to deliver the message to users.
Messages can be cascaded with time gaps between channels to avoid spamming users and optimise reach and cost control.
How many users can I send an alert to?
There is no limit to the number of recipients an alert can be sent to.
How quickly are alerts delivered to users?
Once you press send, it takes seconds for the alert to be delivered to the recipient.
Can I run multiple crises at a time?
Yes. We understand that crises don’t just happen one at a time. Crises commonly have knock on effects and trigger multiple simultaneous incidents.
Can I send messages to users who do not have an account on the system?
Crises Control has a Public Alerting extension that allows you to send messages to large numbers of contacts via SMS only. The communication is one-way (recipients receive messages but there is no option for them to respond) and large volumes of messages can be executed rapidly and with ease. Unlike the Ping and Incident Manager, Public Alerting does not require contacts to be saved in the platform as registered Users, making it perfect to alert external stakeholders such as clients, suppliers and the general public.
Can I attach files to message alerts?
Yes, you can attach media assets to messages, such as videos, pictures, audio files and documents.
How can I organise users on the system?
Users can be allocated a department, and put into multiple groups and locations to ensure that you are notifying the right people at the right time when sending an alert. You can create as many departments, groups and locations as you need on your account.
Can I integrate Crises Control with other systems?
Crises Control can be integrated with other systems and applications to improve triggers and alerts.
These applications include service desk software, CRM and HR databases, security monitoring systems and many more.
For example, you can launch an incident from an IT alerting system, or you can update your users adding new starters and removing leavers when a trigger is received from the HR system.
We offer our customer flexibility and integration choices:
- Active Directory integration
- Folder Watcher integration
- Trigger imports via email, SFT and SM. These can launch an incident or send mass notifications via Ping
- Import users in bulk (CSV, excel file format)
- Scheduled user data imports, export and much more
- Data import and on-demand
- Single-sign on integration (Azure and Okta)
- Open APIs (for developers and accredited partners)
Physical monitoring systems such as building alarms, fire alarms, or temp control systems can also be integrated with Crises Control, as can server monitoring software, antivirus software, or any system capable of generating an alert by Email, SMS or SFTP.