Written by Anneri Fourie | Crises Control Executive
When the stakes are high and every second matters, your organisation’s crisis response strategy must not only be fast, but intelligent, multilingual, secure and seamlessly integrated. That’s exactly where Crises Control delivers with its newly released Version 6.1.0, now available across both mobile app and web portal.
This powerful update introduces significant improvements to how organisations detect, manage, and respond to critical incidents, particularly for globally distributed or high-risk teams. From the introduction of an AI assistant for crisis management, to in-app real-time translations, and integration with collaboration platforms like Microsoft Teams, the release is designed with operational resilience and user agility in mind.
In this blog, we’ll explore everything new in the 6.1.0 release, and how Crises Control helps solve real-world problems in mass notification and incident management.
The Next Step in Crisis Response: Introducing CRAiG, Your Crisis Ready AI Guide
Crises are often chaotic, information-heavy and emotionally charged. In those moments, having clarity and support is more than a luxury, it’s a necessity. That’s where CRAiG comes in.
Now available in the Crises Control mobile app +, CRAiG is an intelligent AI assistant built specifically for incident scenarios. It works with you in real time to retrieve and read out updates, interpret task checklists, manage Ping messages, and even connect you to the appropriate Incident Manager or conference call.
Multilingual, Secure, and Always Polite
With support for over 25 languages including Spanish, Chinese, French, German, and Turkish, CRAiG ensures that frontline responders or distributed teams can operate without language barriers. Whether you’re dealing with a manufacturing breakdown in Germany or a data breach in Turkey, CRAiG ensures your team stays on the same page, instantly.
Importantly, this virtual assistant is built with security in mind. CRAiG will never share personal or sensitive information, and it’s designed to ignore irrelevant or inappropriate input. This makes it not only helpful in emergencies, but also trustworthy.
CRAiG is constantly learning and evolving, with AI at its core, this is a new innovative concept in crisis management.
Breaking Language Barriers with In-App Message Translation
Global teams often face the challenge of fragmented communication during high-stress scenarios. A message that’s understood by one region may be unclear or even misinterpreted by another. The new in-app message translation feature solves this critical problem.
If your Crises Control app is set to English but you receive a message in Turkish or French, for example, you can now translate it into your language with just a tap. This ensures that critical communication is never lost in translation, literally.
The Operational Benefit
This feature dramatically enhances team inclusivity and response accuracy. For international teams or organisations working in multicultural environments, this helps reduce cognitive load and delays associated with interpreting messages under stress.
No external tools, no copy-pasting to third-party apps, just seamless communication in the palm of your hand.
Smarter Call Management During Critical Events
Effective crisis coordination requires more than just messaging, it often demands live discussion. Crises Control’s new conference call enhancements allow organisations to take control of live communications more efficiently than ever.
Why This Matters
During a rapidly evolving incident, key stakeholders may not all be available from the start. The ability to bring new users into the call, even mid-conversation, enables better situational awareness and faster alignment on next steps.
Whether you’re managing a natural disaster, a system outage, or a reputational crisis, this flexibility can make all the difference.
Boosting Accountability with Enhanced User Login Reports
One often-overlooked aspect of incident management software is user accountability. Who was online during the incident? When did they receive the alert? Did they log out securely?
With Version 6.1.0, you can now generate a detailed user login report that shows login and logout history.
While logout events only appear when users explicitly sign out, this feature is ideal for audit trails, compliance purposes, and forensic analysis after an event.
Frictionless Security with Google SSO
Managing passwords in high-pressure environments is a known point of failure. To remove this bottleneck, Crises Control now supports Google Single Sign-On (SSO).
A Seamless Experience
This feature aligns with enterprise IT policies while improving security. It eliminates the risk of forgotten passwords during a crisis, allowing users to focus on response rather than login issues.
Crises Control Teams Integration: Notifications Where You Work
As many organisations adopt Microsoft Teams as their internal communications hub, Crises Control now integrates directly with it. Once users download the Crises Control app within Teams and log in with their Company ID, they can receive push notifications within Teams itself.
This ensures that critical alerts don’t get lost in inboxes or SMS threads, they land directly in the tools your teams already use.
Practical Use Case
Whether you’re in a virtual war room or just starting your day, a Teams alert ensures that your crisis response plan is activated without delay. Combined with the mobile app, this creates a multi-channel approach to notification delivery, maximising message reach and reducing time-to-action.
Real Solutions for Real Problems
Crises Control Version 6.1.0 is not about adding bells and whistles, it’s about solving real, operational problems that emergency managers, IT administrators and risk officers face every day.
Here’s what the update delivers at a glance:
| Feature | Benefit |
| CRAiG | Intelligent AI guidance and multilingual support |
| In-App Message Translation | Clear, global communication across languages |
| Conference Call Enhancements | Real-time collaboration with dynamic user access |
| User Login Reporting | Transparent audit trails for accountability |
| Google SSO | Streamlined and secure login process |
| Microsoft Teams Integration | Alerts delivered directly to your internal communication channels |
This release makes crisis response faster, smarter, and more inclusive, helping organisations stay resilient under pressure.
Conclusion: Ready to Take Control of Your Crisis Response?
Version 6.1.0 marks a leap forward in empowering users to act faster and more confidently during critical events. Whether you’re dealing with operational disruptions, reputational threats, or emergency scenarios, Crises Control delivers tools that scale with your needs and integrate seamlessly with your existing tech stack.
If you’re ready to modernise your crisis response with features that truly make a difference, we’re here to help.
Contact us today to schedule your free demo and see Crises Control in action.
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