Simple, Secure, Reliable Messaging
If you are responsible for communications, in mass, with many people potentially on a daily basis, with routine reminders, event notifications and more. Current solutions are limited in scale, security, segmentation capabilities and privacy.
Crises Control enables mass notification to a limitless number of users through one or multiple channels. We guarantee that we will deliver your message to the end user, globally, in just a few seconds. Our system obtains acknowledgement receipts and helps you manage the many responses easily.
You can also score your users based on their responsiveness.
Crises Control Conference Call
When you are in the middle of a critical event, then one of the most time effective ways to make decisions and allocate actions is by getting your response team together on a conference call. Everyone who is needed to input advice or make a decision is immediately right there is one virtual place, wherever they may be geographically located.
The Crises Control Conference Call facility allows you to create a virtual meeting through the intuitive dashboard either on our intuitive mobile application or via the web interface. Once an Incident has been launched you can patch selected individuals, or everyone on the incident into a conference call with the touch of a button. The conference call will be set up through our own robust conference bridge, making it independent of your own telephone system, which might have been affected by the incident itself.
The conference bridge calls all relevant users, so users do not incur a charge, rather the organisation. The Conference Call facility also records your call for audit purposes and post incident review.
24/7 Authorised Co-Pilot Service
Crises Control provides 24/7 support to all of its users by e-mail and to its premium support subscribers by telephone. Our Service Desk will provide assistance on simple issues like accessing your account or resolving user queries.
Unlike our competitors, we also offer a unique Concierge Service to customers that can provide assistance which goes well beyond just giving advice to you so that you can resolve issues yourself. For example, we can find an external local supplier to help you to resolve a utility problem.
In the middle of a critical event you may need assistance to launch an Incident Alert or send a Ping Message. Through our Authorised Co-Pilot Service, we can do this on your behalf using our experienced operators.
The Authorised Co-Pilot Service is best arranged in advance of a critical event, but in an emergency Crises Control provides a 24/7 hotline for all customers to resolve their issue and worry about the contractual arrangements at a later time. We will need your permission to access your account and go through an identity verification check before your authorised co-pilot can perform any activity on your account on your behalf.
SIMPLE MASS NOTIFICATIONS FOR ROUTINE AND EMERGENCY EVENTS
You'll get fast, simple, secure and reliable messaging through multiple channels.
We're available on phones all over the world
Using daily notifications is a great way to practice for an emergency event, to test to see if your security teams will acknowledge a message, train safety teams on emergency action plans or even notify your employees on routine updates.
Crises Control is there to help you speak out via SMS, Voice, Push notifications or Email on any occasion.
Ping messages to notify users to any event or update via SMS, Voice, Push notifications or Email.
Tracking and Acknowledgement
Crises Control can track all messages sent between all user types and show you which users have acknowledged. This information is available for future audits.
Start using Crises Control today
An efficient, user friendly, mass notification system made to support you when you need it the most