Keep your citizens informed and safe

It is the responsibility of government, authorities and emergency forces to keep their citizens safe. Effective public alerting and timely dissemination of information can potentially save lives during a crisis.

Control enables timely alerting on a limitless scale on routine events; as well as deployment of pre-planned responses to emergency events such as a pandemic, building evacuation, terrorist attack alert or severe weather conditions.

How do our customers use it?

For example: In response to the recent COVID-19 pandemic, customers are using it to check the "daily health status" of their workforce whilst they work from home. This is completed daily for each site and translated for categorisation and reporting:

  • Operational Status
  • Emergency Resilience
  • Supply Chain Resilience
  • Operational Security
  • Environmental Safety

Each category is based upon the impact of staff absenteeism. This is the underpinning data which informs and populates the functional Red Amber Green (RAG) assessment made by the client.

For example: Housing Associations alert their tenants about unplanned issues, like gas or power outages, which could impact access or operational efficiency. They are able to have two-way secure communication with their tenants and responders for faster return of service.

For example: Hotels alert their guests about incidents like suspected bomb or terror attacks, fire and resultant access restrictions imposed by police or local authorities.

The benefits of a secure, private alerting and communications system cannot be over-stated.

public alert

Public Alerting

The Public Alerting feature has our mass communication engine at its heart. It allows an organisation to notify a large number of people over multiple channels; SMS and email.

During certain events (for example: a pandemic) Crises Control’s Public Alerting feature has never been more relevant. Afterall, the only thing harder than planning for an emergency, is explaining why you didn’t when that day comes.

How can it be used?

  • Let customers know when there are service outages.
  • To alert members of the public of impending risk or crises affected areas.
  • To alert members of the public that might have travelled through a known coronavirus-infected zone.
  • To help protect the most vulnerable by orchestrating first responders, healthcare providers and volunteers with location based targeting.
  • It can used to evacuate employees, contractors on-site or visitors en-route to the area or building.
  • Send verification code, OTP, reset password and termination.
Reputation management
Reputation management

Reputation management under pressure

A crisis can be a defining moment for any company. The way a company manages an adverse event can severely threaten or greatly enhance many things including its reputation.

When a critical event occurs PR and reputation management specialists know how important it is to act quickly and share up-to-the-minute information. Delay in responding could prove disastrous if events escalate quickly, especially if normal channels of communication are unavailable. Normal channels are not secured therefore confidentiality is at risk.

That is when our integrated, multi-channel, cloud-hosted mass communications platform proves invaluable. Immediate access to a secure, communication system can be the difference between success and costly disaster. Our mass communication platform provides a private and secure way of communicating with individuals and large groups wherever they are in the world. The mobile App is so easy to use, it handles the disruption communication instantly, allowing a return to business-as-usual quicker.


Making Public Alerting easy and accountable

Public alerting doesn't have to be difficult. Using Crises Control, you will be able to easily create emergency plans, make sure everyone is well informed and post-event have proof of exactly who was notified, when, and what happened next. Make sure your citizens are kept informed and safe via SMS, Voice, Push and more.

Ping Message

Instantly ping site visitors, students and residents to critical incidents via SMS, Voice or Push notification with clear, pre-written instructions for evacuation or lockdown.

Geo-aware Alerts

Send emergency notifications to individuals and teams based on their role and location together with supporting documents and post incident audit logs.

Planned Alerts

Using our Plan Builder, simply create emergency plans and assign people and places to reach during an emergency, so you can be prepared when the time comes.

Start using Crises Control today

An efficient, user friendly, mass notification system made to support you when you need it the most