What's New in version 5.2.6

Release date 07 May 2019

Previous Releases

in the Portal and App

Upgrade Process

for Crises Control App

24/7/365 Technical Support

Standard Support

Standard Support is provided at no extra cost, by e-mail for day-to-day questions and issues for Small Business package customers. We will aim to respond to your query within 2 hours and resolve it within 8 hours.

Exceptionally, where you need urgent assistance for an emergency notification and you are experiencing difficulties, all users can call our Emergency Live Operator phone line and a representative will assist you in sending a broadcast notification.

Premium Support

Premium Support is provided by e-mail or by telephone for day-to-day questions and issues for Enterprise package customers. We will aim to respond to your query within 2 hours and resolve it within 4 hours. You will also be allocated a named account manager.

Concierge Service

Increasingly technology is becoming more and more complex and many small organisations prefer to consume an expert's services on demand, at the point of need, instead of having them on their payroll. We can provide that service when you need, We can also support during on boarding process.

We can be a part of your response team and perform non-technical tasks on your behalf, providing additional resource to you at a critical time. This is a bespoke service which we would need to discuss and price with you on an individual basis. This service will augment your own resources and can provide an assistant during a critical event or even during day-to-day operations.

Risk-Free Trial

Try before you Buy

We want you to feel comfortable about our product before you decide to buy. You can register your company for the free trial now and not pay a penny. We will even give you £10 credit on your account to use SMS and Telephone communications channels during the trial period.

We will let you know when your trial ends, you can continue to use the system. If you stay with us we will bill you at the end of each month or year. You can use your credit card to pay for any plan. We'll email over an invoice receipt.

We don’t keep your credit card details all payments are processed by UK’s leading payment provider Worldpay.com merchant services.

Any further queries, just contact us and we will get back to you as soon as we can!

Compatibility

For the best experience, use the latest version of the following Web Browsers:
Google Chrome
Mozilla Firefox
Microsoft Edge
Safari
Internet Explorer (version 9 and above)

For the best experience in App, use the latest version of iOS & Android. It also supports Windows phones & Blackberry devices with Android OS.

Payment Options and Orders

You can pay by Credit Card or by purchase order, we are flexible! You can buy our services from anywhere in the world, and pay in GBP.

Please contact us to discuss options for larger or multiple teams.

Register Now

for a Free Trial

FAQs

Find Answers here

Start using Crises Control today

An efficient, user friendly, mass notification system made to support you when you need it the most