July 15, 2025
How to Deliver Effective Martyn’s Law Training: Awareness, Procedures and Drills
Written by Anneri Fourie | Crises Control Executive Introduction: The Real Cost of Being Unprepared When a terrorist attack happens, there’s no time to plan your response. People need to act quickly and confidently, and that only comes from preparation. Unfortunately, many organisations, especially those responsible for public spaces or high-footfall venues, simply aren’t ready. The 2017 Manchester Arena bombing was a tragic example...
November 3, 2020
You need more than insurance when disaster strikes
The High Court has just handed down its long-awaited judgment in the Covid-19 business interruption insurance test case brought by the Financial Conduct Authority. This follows the rejection by insurance companies of many claims by businesses that had applied for pay-outs under their BI policy clauses for losses suffered during the 105...
October 1, 2020
Crises Control named as one of 20 most innovative companies of 2020
Crises Control, the global mass notification, multi-channel, communications platform and crisis response solution has been named by GSL Magazine as one of the 20 most innovative companies of 2020. This is just the latest in a series of award wins for Crises Control since it was launched in 2016, including being named by...
September 29, 2020
Public Sector, G-Cloud 12 digital marketplace announced
G-Cloud 12 allows all UK public sector organisations to save time and cost in their procurement process by relying on the pre-qualifications and terms of use agreed under the framework. Learn more. Shalen Sehgal, Managing Director of Crises Control, said: "I am delighted that Crises Control has been listed on the G-Cloud 12 framework,...
September 17, 2020
Covid-19 represents a unique opportunity to win extra funding for business continuity
BC professionals have six months to win extra funding post Covid-19 lockdown. The unprecedented disruptive impact of the Covid-19 pandemic has resulted in a unique window of opportunity for business continuity professionals according to new research from the Business Continuity Institute. The research conducted for the BCI’s latest publication, The Future...
August 27, 2020
Helping organisations with a safe return to work for their employees
The Covid-19 outbreak has amplified the need for fast, insightful and transparent communications during a crisis. It is their communications with employees, stakeholders and customers that is truly defining those organisations that have adapted most effectively to the pandemic. Health concerns, job security, economic turmoil - it's a challenging time...
July 20, 2020
Media coverage for Crises Control pandemic toolkit
Crises Control is generating media coverage for its new pandemic response toolkits which allow its customers across the globe to reach out to employees and stakeholders with critical messages and company announcements as offices reopen and furloughed staff return to work. Over nine million workers have been furloughed in the...
June 29, 2020
Building organisational resilience – a guide for business
All businesses must navigate a rapidly changing risk environment characterised by globalisation, disruptive technologies, increasing supply chains, climate change and an accelerating rate of change in markets and society. This rapid rate of change creates emerging risks which can outpace an organisation’s ability to manage them. Increasingly interdependent networks and...
February 27, 2020
Crises Control helps customers respond to pandemic crisis threat
With the novel Coronavirus COVID19 now present in more than 35 countries and more than 80,000 infections reported, the World Health Organisation is believed to be on the verge of declaring a global pandemic. The impact on the world economy is already significant, with global supply chains from China massively...
February 24, 2020
Don’t rely on a telephone call tree, even an automated one
Way back in digital pre-history, say around 2004, before the explosion of web 2.0 and social media, the telephone call tree had its place. It was a clever way of getting a message out by telephone to a group of people using the power of the group, with each contact...
January 10, 2020
Don’t get put out of commission like Travelex
The critical cyber event currently affecting Travelex could yet be an existential one for the company. Their operations have now been ‘out of commission’ as it were for more than ten days and still show no sign of being resolved. They appear to have got themselves in a stand-off with...
August 28, 2019
Operational resilience in a complex world
Crises that threaten the reputation and operations of an organization are becoming an everyday occurrence. As the business environment becomes more complex, resilience continues to climb the agenda of every C-suite. Accordingly to the AON Global Risk Management Survey 2019, every organization, industry and economy around the world is confronting more...
July 23, 2019
Crises Control Middle East Cloud offering now available
Middle East Cloud Offering by Crises Control Today, Crises Control is taking a major step forward to help support the resilience of our customers in the Middle East region by offering the next generation of intelligent business resilience applications and tools from our first cloud data center region located in...
July 2, 2019
Knowledge is important but information is critical in a crisis
No-one can question the bravery of the people who were involved in providing help and succour to the victims of the London Bridge/Borough Market terrorist attack. To the survivors and witnesses of horror beyond imagination we can only extend our thanks and admiration. The police and ambulance service personnel on...
June 5, 2019
Airline operators given 15 minutes to issue critical incident communications
On 17 April 2018, a passenger on Southwest Airlines flight 1380 from New York to Dallas became the first person to live-stream commentary and video of an unfolding aviation crisis from inside the aircraft itself, using the airline’s on-board wi-fi service. By doing so, passenger Marty Martinez announced that the...
April 2, 2019
Is your company crisis communications ready?
Crises always put a company under intense scrutiny, whether from internal stakeholders such as employees and investors or external stakeholders such as suppliers, customers, regulators and the media. This last group, the media, might have the least invested in the company themselves, but they can still wield an enormous power...
March 27, 2019
Housing Technology: Mitigating Business Disruption Events
Crises Control Managing Director, Shalen Sehgal, has written an article for the March 2019 issue of leading publication Housing Technology Magazine on how the social housing sector is at significant and growing risk of disruptive incidents that can impact on housing providers and their tenants. The article reviews the threat...