When ‘What If’ Becomes ‘Now What’: Why Tabletop Exercises Are Critical to Crisis Preparedness
Written by Anneri Fourie | Crises Control Executive Facing the Unknown: Why Plans Alone Aren’t Enough Imagine a sudden crisis, maybe a cyberattack or a severe storm, that throws your operations into chaos. You have a crisis management plan, but do your teams know how to act when the pressure is on? In many companies, crisis plans are written, filed away, and rarely tested....
Covid-19 represents a unique opportunity to win extra funding for business continuity
BC professionals have six months to win extra funding post Covid-19 lockdown. The unprecedented disruptive impact of the Covid-19 pandemic has resulted in a unique window of opportunity for business continuity professionals according to new research from the Business Continuity Institute. The research conducted for the BCI’s latest publication, The Future...
Helping organisations with a safe return to work for their employees
The Covid-19 outbreak has amplified the need for fast, insightful and transparent communications during a crisis. It is their communications with employees, stakeholders and customers that is truly defining those organisations that have adapted most effectively to the pandemic. Health concerns, job security, economic turmoil - it's a challenging time...
Media coverage for Crises Control pandemic toolkit
Crises Control is generating media coverage for its new pandemic response toolkits which allow its customers across the globe to reach out to employees and stakeholders with critical messages and company announcements as offices reopen and furloughed staff return to work. Over nine million workers have been furloughed in the...
Building organisational resilience – a guide for business
All businesses must navigate a rapidly changing risk environment characterised by globalisation, disruptive technologies, increasing supply chains, climate change and an accelerating rate of change in markets and society. This rapid rate of change creates emerging risks which can outpace an organisation’s ability to manage them. Increasingly interdependent networks and...
Crises Control helps customers respond to pandemic crisis threat
With the novel Coronavirus COVID19 now present in more than 35 countries and more than 80,000 infections reported, the World Health Organisation is believed to be on the verge of declaring a global pandemic. The impact on the world economy is already significant, with global supply chains from China massively...
Don’t rely on a telephone call tree, even an automated one
Way back in digital pre-history, say around 2004, before the explosion of web 2.0 and social media, the telephone call tree had its place. It was a clever way of getting a message out by telephone to a group of people using the power of the group, with each contact...
Don’t get put out of commission like Travelex
The critical cyber event currently affecting Travelex could yet be an existential one for the company. Their operations have now been ‘out of commission’ as it were for more than ten days and still show no sign of being resolved. They appear to have got themselves in a stand-off with...
Operational resilience in a complex world
Crises that threaten the reputation and operations of an organization are becoming an everyday occurrence. As the business environment becomes more complex, resilience continues to climb the agenda of every C-suite. Accordingly to the AON Global Risk Management Survey 2019, every organization, industry and economy around the world is confronting more...
Crises Control Middle East Cloud offering now available
Middle East Cloud Offering by Crises Control Today, Crises Control is taking a major step forward to help support the resilience of our customers in the Middle East region by offering the next generation of intelligent business resilience applications and tools from our first cloud data center region located in...
Knowledge is important but information is critical in a crisis
No-one can question the bravery of the people who were involved in providing help and succour to the victims of the London Bridge/Borough Market terrorist attack. To the survivors and witnesses of horror beyond imagination we can only extend our thanks and admiration. The police and ambulance service personnel on...
Airline operators given 15 minutes to issue critical incident communications
On 17 April 2018, a passenger on Southwest Airlines flight 1380 from New York to Dallas became the first person to live-stream commentary and video of an unfolding aviation crisis from inside the aircraft itself, using the airline’s on-board wi-fi service. By doing so, passenger Marty Martinez announced that the...
Is your company crisis communications ready?
Crises always put a company under intense scrutiny, whether from internal stakeholders such as employees and investors or external stakeholders such as suppliers, customers, regulators and the media. This last group, the media, might have the least invested in the company themselves, but they can still wield an enormous power...
Housing Technology: Mitigating Business Disruption Events
Crises Control Managing Director, Shalen Sehgal, has written an article for the March 2019 issue of leading publication Housing Technology Magazine on how the social housing sector is at significant and growing risk of disruptive incidents that can impact on housing providers and their tenants. The article reviews the threat...
The evolution of mass communication
The history of mass communication stretches from prehistoric forms of art and writing, through basic printing technology from around 800AD; the invention of Gutenberg’s printing press in 1455; the first weekly printed newspaper in Antwerp in 1605; the invention of radio by Marconi in 1895; television by John Logie Baird...
Managing effective routine business communications
Every business needs to communicate reliably and effectively to be successful and understand who has received the message and who has not. Each communication may have a wide range of different audiences. Core audiences will include employees, suppliers, customers and investors. Further audiences may include regulators, residents, students and site...
Face up to your data protection duties before you are hit with a fine
Facebook has been hit this week with another massive data breach which has rocked both its share price and its reputation. The hack saw sophisticated attackers combine three bugs in Facebook's profile, privacy and video uploading features to steal the access tokens of 50 million users. These access tokens could...
